Privacy Statement

 

Petrol Industries B.V., located at Kalundborg 6, 5026 SE Tilburg, the Netherlands, is responsible for processing personal data as set out in this privacy policy.

 

Contact information:
Petrol Industries Ltd.
Kalundborg 6 

5026 SE Tilburg

The Netherlands

+31 (0)132050500
Chamber of Commerce number: 18068920

Petrol Industries processes your personal data as a consequence of you using our services and/or when you provide us with such data yourself.

We process the following personal data after you’ve placed an order:
- Forename and surname
- Sex
- Date of birth
- Address
- Telephone number
- E-mail address
- Bank account details

 

We process the following data when you’ve accepted the cookies:
- Location
- IP-address
- Which device you’re using
- Which browser you’re using

 

If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose.You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice."

 

Our website and/or service does not aim to collect data on website visitors who are younger than 16, unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents are involved in their children’s online activities, in order to prevent their data from being collected without parental consent. If you have reason to believe that we have collected the data of someone under the age of 16 years without such permission, please contact us at webshop@petrolindustries.com, and we will then erase the data in question.

 

Petrol Industries processes your personal data for the following purposes:
- to settle your payment or order
- to send our electronic newsletter (if you have subscribed)
- to contact you by telephone or e-mail when required so we can provide our services
- to inform you about changes to our products/services
- to enable you to create an account
- to provide you with goods and services
- to optimize our marketing
- to ensure that our online store functions optimally

Petrol Industries does not use automated decision-making on matters that could have a significant effect on individuals. This concerns decisions that are made by computer program or systems without any human input by a Petrol Industries employee.

 

Provided that you gave us your express consen to it, we reserve the right to obtain information
about your identity and creditworthiness using the services of specialised service providers (credit reference agencies). To this end, we will transfer your personal data needed for the credit assessment to the following company(ies):

CRIF Bürgel GmbH
Radlkoferstraße 2
81373 München
Germany

In this process, we will apply appropriate measures to respect your rights, freedoms and legitimate interests. You can contact us via the contact option specified below to present your standpoint and contest the decision. You may revoke your consent at any time by sending a message using the contact data below. The consequence may be that we will no longer be able to offer you certain payment options.

Petrol Industries will not store your personal data for longer than is strictly necessary to achieve the purposes for which it is collected. We apply the following retention periods for the following categories of personal data:

Order information
We store your order information (and the associated personal data) for five years. This is in line with legal standards and necessary for tax purposes.

Customer service contact request
We will retain your data relating to a customer enquiry for as long as is necessary to resolve your enquiry or complaint. Any correspondence will be erased after two years at the latest.

Petrol Industries does not sell your data to third parties and will only provide this data if necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with the companies that we share your data with, ensuring that your data is processed with the same level of security and confidentiality. Petrol Industries remains responsible for these processing operations.

 

Petrol Industries automatically uses functional and analytical cookies that do not violate your privacy. We also use tracking cookies, but only if you have given us your consent to do so. These tracking cookies enable us to further optimize our website and online marketing.

A cookie is a small text file that is stored on your computer, tablet, or smartphone the first time you visit a certain website. The cookies that we use are necessary for the correct operation of our website and for your convenience while visiting it. They ensure that the website works as it should, and that the website remembers details such as your preferred settings. This also helps us to optimize our website. You can disable cookies by setting up your internet browser in such a way that it no longer stores cookies. In addition, you can also erase all information previously stored through your browser's settings. More information about this is given in our cookie policy.

 

You have the right to view, rectify, and erase your personal data. You also have the right to withdraw any consent you have given us to process your data or to object to your personal data being processed by Petrol Industries. In addition, you have the right of data portability. This means you can submit a request to us to send the personal data that we store in a computer file to you or another entity chosen by you.

You can send a request for access to, rectification of, erasure of, and data portability of your personal data or for the withdrawal of your consent or the submission of an objection to the processing of your personal data to webshop@petrolindustries.com. In order to be sure that the request for access has been submitted by you, we ask you to send a copy of your identity document to us along with the request. On this copy, you should black out your photo, the MRZ (machine readable zone – the strip of numbers along the bottom of the passport), your passport number, and, if applicable, your Citizen Service Number (Burgerservicenummer, BSN). This is to protect your privacy. We will respond to your request as soon as possible, and at the latest within four weeks. Petrol Industries would also like to point out to you that you have the option of lodging a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Petrol Industries takes the protection of your data seriously and implements appropriate measures to prevent its misuse, loss, unauthorized access, undesirable disclosure, and unauthorized modification. If you believe we have not sufficiently protected your data or it has been misused, please contact our customer services or e-mail us at webshop@petrolindustries.com.